Privacy Policy
First Data Online Privacy Statement – Our Commitment to Privacy.
Thank you for visiting the First Data Client Web Site. Protecting your privacy is very important to us. Our Online Privacy Statement is designed to inform you about our online collection and use of personal information. The Online Privacy Statement is available on the home page of this Web site. From time to time, you may visit other First Data Web sites that have different privacy policies. When this happens, you can review those privacy policies that relate to their sites.
For more information about the First Data’s commitment to protecting consumer privacy both online and offline, please read our Privacy Principles.
The Information We Collect Online
Except as otherwise provided under “Personalization and E-mail Features” below, the only personal information we collect about you online is information you voluntarily provide us. This information may include, for example, name, mailing address, e-mail address, and phone number. In addition, our Web server may collect the domain name or IP address of visitors to our Web page(s), and we may collect information about which pages you access while on our Web site.
How We Use the Information We Collect
If you supply us with personal information on this Web site, we use the information only as necessary to provide you with the information or services you have requested. No personal information is provided to any third party (other than our subcontractors who assist in providing Web site services) without your permission.
Cookies
In connection with the Web site personalization and/or e-mail features, cookies are used in order to display the personalized information you have requested when you access your personalization home page. We may use cookies to record session information, record user-specific information on which pages users access or visit, record past activity at a site to provide better service when you return to our site, and customize Web page or e-mail message content based on your browser type or other information. Cookies are not used for any other purpose on our Web site.
We Are Committed to Protecting the Confidentiality of Consumer Information.
First Data’s policies limit access to personal user information that is collected from this Web site to those employees of First Data, its affiliates, and subcontractors who need the information to fulfill their business responsibilities. All vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded. Employees must adhere to First Data’s Online Privacy Statement in addition to First Data’s Privacy Principles. Employees violating the First Data Online Privacy Statement or the First Data Privacy Principles are subject to disciplinary action, up to and including dismissal.
We Use Appropriate Security Safeguards
At First Data, security is a priority. First Data employs appropriate measures, including advanced technology, to protect personal information collected online against unauthorized access, disclosure, alteration, or destruction. These may include encryption, physical access security, and other appropriate technologies. First Data continually reviews and enhances its security systems, as necessary.
First Data Client Web Site May Be Linked to Other Web sites.
First Data may create links to third-party Web sites. First Data is not responsible for the content of, or privacy practices employed by, Web sites that are linked to our Web site.
For more information about FDC privacy policies, visit the FDC Web site at www.firstdata.com.
First Data Privacy Principles
As a world leader in processing credit, debit and other payment card transactions, First Data works behind the scenes on behalf of banks and other card issuers to ensure the efficient, accurate and secure handling of payment processing and billing. In order to provide these services, First Data must receive, maintain and use financial and other sensitive personal information. We believe that information used responsibly benefits consumers and the economy. First Data supports the responsible information practices of its business clients by adhering to the following privacy principles:
WE DO NOT COLLECT, MAINTAIN OR DISCLOSE PERSONAL INFORMATION FOR OUR OWN USE.
First Data does not have any direct customer relationships with consumers. When we receive, maintain and disclose consumer personal information, we do so on behalf of our business clients: the banks and other business institutions who are entrusted with their customers’ personal information.
WE COLLECT, MAINTAIN AND DISCLOSE PERSONAL INFORMATION ONLY AS NECESSARY TO PERFORM SERVICES FOR OUR BUSINESS CLIENTS.
We handle personal consumer information only as necessary to carry out the services our clients have requested us to perform for them. At the direction of our clients, we may disclose personal information to third parties with whom our clients have a business relationship, such as credit bureaus, consultants and other client vendors. We may also share personal information with our own vendors, subject to obligations of confidentiality, and only to the extent necessary to support our services to our clients. With the permission of our clients, we may use aggregate data, not identifiable to any individual, to validate the accuracy and quality of fraud prevention and risk-control products used by our clients. We also will disclose consumer information in response to a lawful request issued by a court, government agency or regulatory authority with jurisdiction to make that request.
WE ASSIST OUR BUSINESS CLIENTS IN INFORMING CONSUMERS ABOUT THE GENERAL USES OF THEIR INFORMATION.
We encourage our business clients to provide consumers with a timely and complete privacy notice. As a natural part of our processing business, we may assist our clients in preparation and mailing of privacy notices and recording and tracking consumer privacy choices. If we are contacted directly by a consumer regarding information that we maintain, we endeavor to direct the consumer to the appropriate client, so that institution can assist the customer according to its own privacy policies.
WE PROTECT THE CONFIDENTIALITY AND SECURITY OF PERSONAL CONSUMER INFORMATION.
Within First Data, access to personal information is limited to those employees of First Data and its affiliates who need it to fulfill their business responsibilities. Employees must adhere to First Data’s Privacy Principles. Violations of these Principles can result in disciplinary action, up to and including dismissal. We have obligations of strict confidentiality under our client contracts, and we handle information based on our clients’ direction and in accordance with applicable laws. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure sensitive personal information is safeguarded. We employ appropriate measures to protect consumer information against unauthorized access, disclosure, alteration or destruction. These may include encryption, physical access security and other appropriate technologies. First Data continually reviews and enhances its security systems, as necessary.
WE HOLD OURSELVES ACCOUNTABLE TO OUR PRIVACY PRINCIPLES.
First Data is committed to meeting the highest standards for our privacy program. A senior First Data official serves as the company’s privacy officer, with responsibility for administering the First Data privacy program, including implementation of these Privacy Principles. First Data uses information only in a manner consistent with these privacy principles. Protecting consumer privacy is a key part of our trusted relationship with our clients, as we assist businesses and consumers in conducting sensitive and wide-ranging financial activities.
