Combating Lost/Stolen Fraud
Fraud Mitigation Products
Featured in this Solution:
Fraud Communication Products
Featured in this Solution:
Your customer lost his wallet while shopping at the mall.
Someone finds it and uses the credit cards inside to quickly make purchases before the loss is reported.
What can you do to help protect this customer?
Fighting Back with First Data Fraud and Risk Solutions
- First Data Falcon™ can be used to identify suspicious activity based on uncharacteristic spending behavior or transaction velocity.
- Suspicious transactions that are queued to the Fraud Detection Work Center (FDWC) can be investigated by your fraud agents, virtual analyst, or First Data can manage your FDWC on your behalf. Agents can make outbound calls through the FDWC’s integration to a Predictive Dialer, or clients can choose to balance resource constraints and live agent costs by utilizing 2Way-ConnectSM for automated calls to accountholders to verify the legitimacy of the suspicious transaction.
- Once the transaction has been confirmed as fraudulent, and the account’s status has been updated, clients can choose to utilize FDR First Track® to manage virtually all required back-end tasks associated with fraudulent accounts, including consumer notification, association reporting and chargebacks.
Click to request additional information on how First Data can help manage Fraud and mitigate Risk »
