Moving Consumer-centric Healthcare Forward
Consumers are becoming more actively involved in the healthcare process due to the shift toward high-deductible health plans. Payers, administrators, providers and patients need tools to assist in this transition and to effectively manage the financial aspects of their healthcare.
First Data has developed the Multipurpose Healthcare Card, a powerful tool that enhances the member experience, reduces administrative costs and allows you to partner with an expert in operational excellence.
First Data’s Multipurpose Healthcare Card Delivers:
- Access to multiple fund balances including HSA, HRA, FSA, dependent care, transit and parking funds, as well as an integrated line of credit
- Reduced paperwork and receipt submissions, thanks to First Data’s superior auto-substantiation tools
- Industry-leading auto-substantiation rates
- A “one-card” solution that combines a financial card with a healthplan ID card to reduce costs and streamline operations
Enhance the Member Experience with First Data's Multipurpose Healthcare Card
The Multipurpose Healthcare Card is designed to help members manage multiple healthcare funds and expenses, and to give payers and Third-Party Administrators (TPAs) an automated process for providing benefit options.
Convenience…
Managing Multiple Healthcare Fund Balances
Designed to help members manage multiple healthcare funds and expenses and to give payers and Third-Party Administrators (TPAs) an automated process for providing benefit options. Members are supplied with a single card that can access multiple healthcare funding sources. Since the card can also serve as the member’s healthcare identification card, the number of cards a member must carry is reduced.
Choice…
Offering Alternative Payment Options
First Data has enabled the industry’s first integrated line of credit that your members can use to pay for medical expenses. By offering an alternative funding source for out-of-pocket expenses, this solution can help to spur adoption of consumer-driven healthcare initiatives.
Incentive…
Rewarding Member Behavior
The evolving nature of the healthcare industry demands flexible solutions that can grow alongside industry changes. With this in mind, the Multipurpose Healthcare Card can be enabled to support rewards calculation and distribution, placing it “ahead of the curve” with respect to healthcare payment card trends.
Reduce Your Administrative Costs While Fostering Stronger Member Relationships
Efficiency…
Reducing Paperwork and Receipt Submissions
By partnering with First Data, you’ll not only have access to the most sophisticated auto-substantiation tools, but you will also benefit from First Data’s unmatched experience and leadership in the merchant services industry. As the IRS continues to refine its card usage rules – such as the upcoming IRS requirement for
Inventory Information Approval Systems (IIAS) – First Data is at the forefront, delivering solutions that enhance healthcare card acceptance, increase auto-substantiation and improve the member experience.
Intelligence…
Using Real-Time Data to Your Best Advantage
Leverage First Data’s ability to deliver real-time card transaction data to understand your members’ spending patterns and to proactively communicate with them – enhancing their experience with you and with the card while decreasing customer service expense.
Connection…
Expanding the Ways You Reach Your Members
Use First Data’s segment-of-one marketing tools to communicate with your members in the channels they prefer, including voice, text and e-mail. Innovation in customer contact—ensuring that the message is received and providing an automated vehicle for member response.
