The Payoff…Efficient Rewards Fulfillment to Satisfy You and Your Customers
Customers love earning rewards, but when it comes time to redeem these rewards, what do they think?
At First Data, we have integrated complete Rewards Fulfillment Services into our Loyalty Solution to ensure that you can efficiently deliver an outstanding customer experience, start to finish. Our comprehensive fulfillment services can help you redeem all of your customer reward requests, including rebates, coupons, cash back, merchandise and travel awards.
The Options They Want, the Efficiency You Need
Our turnkey travel and merchandise fulfillment options ensure a positive customer experience through:
- Wide-ranging reward and redemption options, including travel tickets, vacation packages, hotel stays, car rentals, merchandise and gift cards
- Real-time access with up-to-date point balance and account information for you, your partners and your customers
- Full integration with First Data’s Targeted Communications tools to deliver current rewards information to customers via statements, letters, customer service applications, etc.
- Flexible calculation tools that provide reduced time to market for new promotional type rewards programs
Build Your Brand & Customer Satisfaction
All our integrated fulfillment options were designed to help you support your brand and build customer loyalty through exceptional service, customization and efficiency. In addition to making available recognizable travel, merchandise and certificate brands, we can also help you understand how to motivate your audience and what offers have the highest appeal to them. In addition, we can help you create the brand-specific Web sites, catalogs, VRU and customer service implementations that will deliver a seamless experience.
