Instant and Interactive Customer Communciations
First Data’s 2Way-ConnectSM gives you the power to reach customers when you need to via an automated phone call in an efficient and cost-effective manner.
Streamline operations, eliminate costs, optimize fraud stoppage and increase collections payment by using 2Way-Connect in conjunction with the Strategic Communications Solution. It can be fully integrated with the First Data system or another host system.
2Way-Connect can also help you improve fraud verification, collections and special marketing programs such as balance transfers, fee-based services, card activations and other marketing opportunities. Plus, the cost of interacting with your customers is significantly reduced compared to the expense of a live-agent call.
