Manage and Format Strategic Communications
Correspondence DirectorSM provides you with more control over the design of customer communications using a state-of-the-art composition engine. Bland-looking statements suddenly become eye-catching, full-color, individualized customer communications featuring brand consistency.
Reinvent the strategic power of your customer communications by having more control over the layout and design of statements and all print communications. Text formatting capabilities include the option to bold, italicize and underline a variety of fonts and typestyle sizes. You can also take advantage of sophisticated design tools to create boxes, circles, lines and arrows, shadings and gradations, charts, graphics or even 3-D shadowing.
Correspondence DirectorSM offers you not only more flexibility to do layout and design, but also to control the messaging and deliver individualized messages with impressive results. This improves brand consistency and makes statements clearer and easier to understand. This ultimately reduces call center costs by cutting down on the number of customer service inquiries while improving payment delivery and increasing overall customer satisfaction.
Integrated with other Strategic Communications Solution tools, you can put the right cross-marketing offer in front of the right customer at the right time while integrating full-color, customer-specific images into correspondence delivered over multiple channels.
