Customize Communications By Offer, Device and Product
DecisionQuest® allows you to turn your customer correspondence into a strategic market advantage while fully integrating your marketing campaigns across all channels—without sacrificing brand consistency.
Clients know a lot about their customers, and First Data can put that data to good use by segmenting your customer base and delivering tailor-made offers to every customer.
Maximize the marketing impact of your customer mailings by targeting a segment of one with DecisionQuest. Decide specific types of communications to send to customers, based on your business rules. And if you want to make a last-minute change, DecisionQuest is flexible enough to accommodate your highly individualized correspondence which can be delivered via multiple channels through a state-of-the-art composition platform offering advanced correspondence formatting capabilities for both paper and electronic communications.